Impeccable Agreements

Agreements that remove sloppiness and the culture it spreads.

Matt Mochary's framework, from The Great CEO Within, pp. 12 to 19.

Define precisely
Success can be judged by an objective third party, including exact times.
Get full agreement
Everyone relevant agrees.
Write it down
Put it where everyone can reach it unless it is tiny or routine.
Renegotiate early
Tell the group as soon as you know you can't keep it and say what you can do.

From chapter: Chapter 6: On Time and Present, pp. 12–19

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