Bookshelf · The Great CEO Within
The Great CEO Within by Matt Mochary, framework 11 of 15
Customer development questions
Three things to learn on a sales call before presenting.
Matt Mochary's framework, from The Great CEO Within, pp. 31 to 103.
- Goals
What are they responsible for, and what are they trying to achieve?
- Challenges
What stops them reaching those goals?
- Ideal solution
What would the ideal fix be, and why does it matter?
From chapter: Chapter 22: Key Performance Indicators (KPIs), pp. 31–103
More from this book
All 15 frameworks-
Framework 12 · Lead generation Seeds, Nets and Spears Three kinds of leads.
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Framework 13 · Leadership STP (Segment, Target, Promote) A short route to choosing a market and reaching it.
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Framework 14 · Lead generation Scorecard, Source, Select, Sell The recruiting process in Appendix B, drawn from Who.
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Framework 15 · Offers and pricing Compensation and offer How to price an offer and close it without haggling afterwards.
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Framework 1 · Hiring and teams GTD lists David Allen's Getting Things Done system as Mochary uses it, plus a Goals list of his own.
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Framework 2 · Life and thinking Inbox Zero Keep every inbox empty twice a day so urgent items are never buried.