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$100M Lost Chapters by Alex Hormozi, framework 12 of 14

The Performance Diamond

Diagnose why an employee stopped performing.

Alex Hormozi's framework, from $100M Lost Chapters, pp. 133 to 159.

  1. Communication

    Check they know that you want it done, by having them restate their priorities.

  2. Training

    Check they know how, by having them demonstrate it.

  3. Motivation

    Check the reward, the work environment and life outside work.

  4. Circumstances

    Ask what is blocking them, such as a broken phone or no beef.

From chapter: Section D: Expanded Employees Chapter, pp. 133–159

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