Two track repair plan

How Team 3 rescued Diablo III after launch.

Jason Schreier's framework, from Play Nice, pp. 110 to 199.

Sort the complaints
Split issues into short term fixes and long term fixes.
Patch the short term
Fix bugs and balance through patches.
Rebuild in an expansion
Put the endgame, loot and difficulty overhaul into Reaper of Souls.
Cut what conflicts
Shut off the real money auction house because it eroded the loot hunt.

From chapter: PART TWO: FALL, pp. 110–199

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